Hotel Wi-Fi is counterintuitive: Low-budget spots tend to offer it free of charge, while luxury resorts charge an arm and a leg. But that may soon change as customers start demanding free wireless as a basic human right.
In 2010, travelers have come to expect a few complimentary amenities when they check into their rooms. And as travelers look to stay connected on the road, reliable high-speed Internet access is increasingly on the short list of hotel necessities - especially wireless access, or Wi-Fi.
Predicting small business trends -- especially small business computing trends -- is a tricky proposition at best. It helps to get a dose of reality from people who use technology to run their business every day. Never one to work in a vacuum, Laurie McCabe, a principal at the SMB Group, spent the day with more than 500 small business owners at the 2010 Small Business Technology Summit. Here's her take on the experience.
TECH MAKEOVER: CMIT Solutions of Denver is offering a custom technology makeover, worth up to $55,200, to one lucky small business.
"I've been wanting to do this for a couple of years, because I've seen the need in the small business market to make something available like this," says Debi Bush, chief marketing officer. "Businesses that even are doing well may not want to upgrade all kinds of technology because of the cash-flow issue."
Soon after BCLA relocated its offices in late 2008, Len Farias paid a visit. IE March of 2007, he hadestablished "CMIT Solutions of South Brevard" to provide top quality information technology services to small and mid-sized businesses in Brevard. In a marketplace flooded with IT companies, CMIT stands out by offering the personalized attention of a local service with all the support of a national network.
Cyberstalking isn't just for criminals. A local company that provides computer services recently used technology to send police to knock on the door of someone using a computer that had been stolen from a Folsom insurance office. The information provided by CMIT Solutions of Sacramento led to an arrest and the recovery of a computer taken May 31 from Prowest Insurance Services Inc.
Rich Szymanski admitted his decision to take his career in a new direction probably couldn't have happened at a worse time, coming as it did 18 months ago with the economy tanking and clients suspending plans for software upgrades.
But now, having chosen the franchise business route, he's broadened his knowledge of the constantly changing information technology field and sports a growing base of clients in need of technical support and advice.
A new book seeks to simplify technological concepts that often overwhelm business owners. A group of experts from CMIT Solutions offices nationwide contributed to a new book, "I Just Want My Computers to Work," (CMIT Solutions, 111 pages; complimentary copies are available by emailing dbush(at)cmitsolutions.com) CMIT Solutions is an information technology franchise that provides services to small and midsize businesses.
It's a small-business owner's worst nightmare - computer failure, loss of data, anything that makes the business stop or shut down. In the case of Scott Peck, from Escondido CPA firm Dunlap, Dunlap and Peck, it was a well-meaning intern who accidentally deleted the company's 5,000-person contact list.
"Luckily, when I heard about it, I just laughed," Peck said.
Scott Graflund, 42, spent 22 years at Morgan Stanley as a resource management specialist, helping find the right technology solutions for the wealth management business. He also headed up an investment group at Morgan that invested in tech. In November 2007, he worked out a buyout package and left Morgan Stanley.
CMIT Solutions headquartered in Austin, TX, has over 100 national franchises of local computer consultants.
Based on my personal experience CMIT's franchise owners are not simply propeller headed geeks, but are truly passionate about ensuring their business clients are successfully using technology to grow their business.
ESCONDIDO ---- Ken Hamilton used to fly around the country as the technological Mr. Fix-it for big corporate clients. But since he bought his own franchise, he gets to stay within driving distance of home.
Hamilton's specialty is computer technology. He helps companies buy the right computers, install security and meet the other tasks needed to keep corporate systems running.
Now president of CMIT Solutions of Inland North County, Hamilton says staying local lets him participate in the community while still doing his job. That's something he said was hard while working for 18 years as part of a Hewlett Packard business-to-business sales team.
Algonquin - Scott Brennan, president of CMIT Solutions of Fox Valley North earned Franchise of the Year honors. Not bad, considering he only joined the information technology franchisor three years ago. In fact, Brennan earned Rookie of the Year honors. The award recognizes franchise owners and their businesses based on sales, performance and leadership within the franchise system.
July 07, 2009 // Franchising.com // Austin, Texas - Confusion, frustration and disorganization... these are the symptoms of small to mid-size business (SMB) owners who cannot wrap their arms around the information technology (IT) issues they face. In response to the SMB community's ongoing struggle to identify, report and fix technology-related problems, CMIT Solutions today announced the release of CMIT Service Center, the world's first co-managed service desk -- a simple web-interface for submitting issues and tracking progress.
Cost-conscious businesses that find their IT departments overwhelmed with technology issues might turn to IT services provider CMIT Solutions, which announced the launch of its co-managed service desk.
AUSTIN, Texas --(Business Wire)-- CMIT Solutions has announced the release of a CMIT Service Center, a service desk product that allows companies with in-house information technology (IT) teams to improve the quality, efficiency, and availability of IT support while eliminating the need for extra headcount or multiple vendors.
"It's a huge step forward for companies with in-house IT staff," says Jeff Connally, president and CEO of CMIT Solutions. "Instead of informally tracking requests for service or processing service requests on the fly, internal IT teams can now set up automated workflow rules to guide the processing and escalation of requests.
PROVO, Utah and AUSTIN, Texas, July 1 /PRNewswire/ -- eFileCabinet, an innovative global provider of electronic document management systems and CMIT Solutions, a leading provider of IT consulting and support services today announced their strategic reseller partnership. CMIT Solutions has recently added eFileCabinet software to its lineup of service offerings, providing franchise partners the opportunity to offer advanced paperless technology to their customers.
Your IT staff has been cut in half. You’re in the process of upgrading your server configuration to leverage virtualization and data encryption. You’re comparing proposals from different email management service vendors. And, in the middle of all this action, you get a phone call from someone in payroll who is in a panic because he’s unable to enter his password and can’t access his accounting software. You spend five minutes calming the guy down and another five minutes diagnosing his machine remotely.
Franchisors all over the country are employing IT solutions to maximize profitability and enable their franchisee to operate with greater efficiency. For example, technology is an essential component to the growing success of Mr. Handyman and Molly Maid franchises, says Todd Recknagel, president and CEO of the Ann Arbor, Michigan-based Mr. Handyman International as well as a Service Brand International board member. Mr Handyman's proprietary software systems Toolbox.net and Molly Maid's CCS.net make it possible for franchisees o stay organized and deliver excellent customer service.
Looming Social Security and pensions weren't economically stimulating enough at the Everett home of John and Sue Smythe.
They started looking around for an investment that would supplement their retirement. Both say they found the franchise opportunity of their dreams.
"I don't think we ever wanted to retire in the traditional sense," Sue Smythe said. "We both enjoy intellectual stimulation. It keeps us feeling young. And it doesn't feel like we're working. We're doing something that feels good and makes us happy."
And when they do want to slow down, they'll have a manager run CMIT Solutions, offering information technology services to small- and midsize businesses. On Thursday, they received a Leadership Award from CMIT at a national convention for giving back to the organization and mentoring new franchisees.